FAQ

General FAQs

What are the shopping center’s hours?

Monday – Saturday 10:00 am – 9:00 pm, Sunday 12:00 pm – 6:00 pm

What is the shopping center’s phone number?
What is the shopping center’s address?

3000 Gateway Street Springfield, OR 97477

Are pets allowed?

Service animals only

How do I contact Security?
Is there a lost and found?

Yes. Lost and Found is located in the Security office. (541) 517-8552

Can I purchase gift cards?

Unfortunately, we do not offer mall gift cards.

How do I contact customer service or shopping center management?
Where can I find job openings?

Please refer to tenant websites for job openings

Amenities FAQs

Do you have Wifi?

No

Is there a movie theatre?

Yes, Cinemark 17

Are strollers or wheelchairs available?

Wheelchairs are available check out with Security

Do you allow shopping center walkers?

Yes. No set meeting point

Is there a play area for kids?

Yes, located between the theater and kohl’s

Are there family restrooms?

No

Where can I charge my mobile phone?

No mobile charging stations on site

Is there a bank or ATM?

Yes. One located next to Dickey’s BBQ and one across from the play area

Is there a nursing room available?

No

Where are the restrooms?

Located in South Court around the corner from Nails Uncorked, another located at the West Secondary entrance next to Ashley’s, and a third located next to Southerland Insurance

Who can I contact about opening a business in the shopping center?

Please contact Sara Pollard at (458) 210-3474

Rides & Parking FAQs

Where can I find parking?

Large parking lot with plenty of spaces located near some of your favorite stores

Is valet parking available?

No

What public transport options are available?

LTD Bus station and EMX station located on property

Is there a Lyft/Uber area?

Yes